Position: Communications Manager Date: February 2018
Reports To: Chief Development Officer
Status: Full Time
Reporting to and working closely with the Chief Development Officer, the Communications Manager will set, guide, and implement the strategy for all communications, website, and public relations messages and collateral to consistently articulate JCHE’s mission. The Communications Manager will work closely with the Fund Development Staff and with staff across sites, and plays an integral role in the success of JCHE’s year-round development and outreach efforts. JCHE is on the cusp of rebranding; the Communications Manager will play a lead role in developing content and collateral for the brand, and supporting the brand roll out.
Essential Duties and Responsibilities:
- Design and execute a year-round communications effort that compellingly articulates the mission, work, and impact of JCHE to donors, volunteers, consumers, families, and other external stakeholders.
- Develop deep knowledge about issues around aging, affordable housing, and other related topics along with JCHE’s work and impact. Build internal relationships and cultivating external relationships to generate fresh stories and content.
- Lead the generation of content that engages audience segments and leads to measurable action. Manage the development, creation, distribution, and maintenance of all print and electronic collateral including, but not limited to, newsletters, appeals, event collateral, brochures, annual reports, and JCHE’s website.
- Act as organizational storyteller as well as copy/content provider for all communications vehicles (e.g., public speeches, industry presentations, newsletters, appeals, brochures.)
- Test and analyze the effectiveness of communications activities.
- Manage JCHE’s website, keeping content dynamic, fresh, accurate, and updated.
- Create and maintain key relationships with media, including professional publications, and proactively pitch stories to media outlets.
- Write and disseminate all press releases and media alerts.
- Strengthen and expand our social media presence, including use of social media advertising channels.
- Support development event communications, including event branding and collateral material.
- Generate content and manage communications for annual and special fundraising campaigns, including direct mail and other solicitations.
- Attends, participates and supports fundraising events, as necessary.
- Attends and participate in development team meetings and required trainings.
PREPARATION, KNOWLEDGE, SKILLS AND ABILITIES:
- 5 years of communications experience, ideally in an “in-house” leadership role within a complex nonprofit entity, and covering areas such as website content, newsletters, and donor communications.
- The ability to take knowledge and transform it into exciting and useful messages, and disseminate it to the right audiences through the best distribution channels is critical.
- Highly collaborative style; experience developing and implementing communications strategies
- Excellent writing/editing and verbal communication skills; knows how to craft and tell stories
- A strong track record as an implementer who thrives on managing a variety of key initiatives concurrently
- Relationship builder with the flexibility and finesse to "manage by influence"
- High energy, maturity, and leadership with the ability to serve as a unifying force and to position communications discussions at both the strategic and tactical levels
- Sincere commitment to work collaboratively with all constituent groups, including staff, board members, volunteers, donors, program participants, and other supporters
- Self-starter, able to work independently, and entrepreneurial; enjoys creating and implementing new initiatives
- No supervisory responsibility
WORKING CONDITIONS/PHYSICAL DEMANDS
- Normal office environment
- Frequent sitting and standing.
- Ability to life office supplies weighing up to 20 pounds.
Qualified candidates should forward a cover letter and resume by email to firstname.lastname@example.org; by fax to (617) 912-8469, or by mail to Human Resources, JCHE, 30 Wallingford Road, Brighton, MA 02135. For further information about JCHE and its Brighton Campus, see our website at www.jche.org. JCHE is an Equal Opportunity Employer.
The above statements are intended to describe the general nature and level of work being performed by people assigned to do this job. The above is not intended to be an exhaustive list of all responsibilities and duties required.
*External and internal applicants, as well as position incumbents who become disabled as defined under the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis